Client Service Representative

3 days ago


Mobile, Alabama, United States Jackson Hewitt - 1745 Full time
Job Description

We are seeking a Customer Service Representative to provide exceptional client experiences and support in our welcoming environment. The ideal candidate will have strong interpersonal and communication skills, experience in a fast-paced retail setting, and basic computer proficiency.

Key Responsibilities:
  • Engage with clients, confirm appointments, and follow up with past and potential clients
  • Distribute marketing materials and maintain client engagement during wait times

The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience. Our company offers a corporate discount program, opportunities for advancement, tax preparation training, and continuing education.

Requirements:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot


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