IT Customer Service Representative

7 days ago


Mobile, Alabama, United States J Townsend Personnal, Inc. JTP Temp, Inc. Full time
About the Job

We are seeking an experienced IT Customer Service Representative to join our team at J Townsend Personnal, Inc. JTP Temp, Inc.

The estimated salary for this role is $70,000 - $90,000 per year, based on industry standards and location.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Requirements:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor


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