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IT Support Specialist

1 month ago

Appleton, Wisconsin, United States Beacon Hill Full time
Job Title: IT Support Specialist

Beacon Hill is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their technology needs are met.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network
  • Install and configure new hardware and software
  • Perform routine maintenance tasks to ensure smooth operation of technology systems
  • Collaborate with other teams to resolve complex technical issues
Requirements:
  • 2+ years of experience in IT support
  • Strong knowledge of Windows, macOS, and Linux operating systems
  • Experience with network protocols and devices
  • Excellent communication and problem-solving skills

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.