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Clinical Support Specialist

2 months ago

Muskegon, Michigan, United States Orthopaedic Associates of Muskegon Full time
Position Overview

WHAT DISTINGUISHES ORTHOPAEDIC ASSOCIATES OF MUSKEGON

At Orthopaedic Associates of Muskegon, we prioritize the well-being of our team members, ensuring a harmonious work-life balance and opportunities for professional advancement. We provide competitive compensation, generous paid time off, and a comprehensive benefits package that includes various coverages at no cost to our employees. Our work schedule typically allows for voluntary weekend shifts and numerous paid holidays. By joining our organization, you will collaborate with fellowship-trained orthopaedic specialists who are recognized leaders in their field. After completing a year of full-time employment, eligible employees can enroll in our 401k plan, which includes a 3% safe harbor contribution and discretionary profit-sharing. Our benefits encompass three Blue Cross medical plans with HSA and FSA options, Delta Dental, and VSP Vision. Additionally, we offer Short-Term and Long-Term Disability and Life Insurance at no cost to you.

ABOUT OUR ORGANIZATION

Orthopaedic Associates of Muskegon is dedicated to delivering high-quality healthcare to all patients with compassion, responsibility, and efficiency, maintaining unwavering integrity at every level. We adhere to the Golden Rule, treating every patient with the dignity, respect, and care that we would wish for ourselves and our families. Our team is committed to achieving service excellence through our behavioral standards, which include teamwork, respect, professionalism, and confidentiality. We strive to reflect the diverse community we serve and foster an inclusive environment for all. We encourage applicants from varied backgrounds and experiences to consider joining our team.

ROLE DESCRIPTION

The Clinical Support Specialist (CSS) is a versatile healthcare professional who operates independently while working under the guidance of a Supervising Registered Nurse or physician to deliver exceptional care to patients at Orthopaedic Associates of Muskegon. This role requires proficiency in both clinical and administrative tasks.

KEY RESPONSIBILITIES:

  1. Welcomes patients and guides them to examination rooms.
  2. Assists in completing necessary forms and medical histories.
  3. Records and monitors vital signs for patient documentation.
  4. Ensures accurate, legal, and ethical record-keeping at all times.
  5. Provides patients with essential information and instructions regarding procedures.
  6. Schedules appointments for tests and prepares required documentation for laboratories.
  7. Communicates prescription needs to pharmacies as necessary.
  8. Prepares and administers medications under the authorization of R.N./physician.
  9. Assists physicians during examinations and minor office procedures.
  10. Performs dressing changes, applies bandages, and removes sutures as part of first aid procedures.
  11. Maintains cleanliness and sterilization of medical instruments and examination rooms, adhering to sterile techniques.
  12. Disposes of biohazardous waste in compliance with OSHA standards.
  13. Practices safety standards as outlined by OSHA.
  14. Utilizes CPR skills when required.
  15. Manages inventory and restocks supplies as needed.
  16. Orders supplies as directed.
  17. Adheres to legal and ethical professional conduct.
  18. Participates in scheduled meetings with supervisors and physicians to stay informed of changes.
  19. Performs additional duties as assigned.
  20. Assists patients with mobility and light hygiene tasks.

QUALIFICATIONS:

  • Basic computer proficiency is required.
  • Ability to manage multiple tasks effectively.
  • Strong listening, verbal, and communication skills are essential.
  • Must be personable and capable of interacting with patients who may be anxious or fearful.

EDUCATION & EXPERIENCE:

  • High school diploma is required.
  • Completion of an accredited Medical Assistant program is necessary.
  • Preferred certification or licensure as a Medical Assistant.
  • CPR Certification is required.
  • Must maintain continuing education requirements for licensure/certification.
  • Experience is preferred, but we are willing to train the right candidate.