Desktop Support Specialist in Muskegon, MI

1 week ago


Muskegon, Michigan, United States Virtual Service Operations Full time
Desktop Support Opportunity

We are seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Muskegon, Michigan.

Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC tasks, including PC installs, moves, adds, and changes
  • Load images and manage asset recovery
  • Tag assets and provide printer support
  • Assist with IT service management updates and other client support duties
Requirements:
  • Previous experience in desktop support is desired, with training provided for new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Proficiency in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer:

As a member of our team, you will have the opportunity to work with a virtue-centered organization that values its employees and clients. We offer ongoing learning and development opportunities to foster continuous growth and a wide variety of benefits for eligible employees.

For more information, please visit our website at https://vso.



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