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Sales Support Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Kelly Generator & Equipment Full time

Join our team as a Sales Support Specialist within the Rental Sales division. This role is essential for collaborating with our Outside Sales Representatives to enhance industry understanding and technical knowledge related to power generation specifications and territory management.

Key Responsibilities:

  • Assist outside sales representatives with quotations and necessary documentation for projects, ensuring all customer inquiries are handled efficiently and accurately.
  • Manage incoming communications, including calls and emails, pertaining to rental sales.
  • Input and update sales opportunities in the Customer Relationship Management (CRM) system.
  • Maintain comprehensive product knowledge to effectively assist customers and advocate for our offerings.
  • Work in tandem with team members to achieve sales objectives and targets.
  • Provide support to the inside administration team through daily utilization reports.
  • Conduct research on potential clients across various market segments to compile lead lists for outside sales representatives.

Qualifications:

  • Exceptional verbal and written communication abilities.
  • Strong interpersonal skills and a commitment to customer service.
  • Outstanding organizational skills with meticulous attention to detail.
  • Capability to thrive in a dynamic, fast-paced environment.
  • Proficiency in CRM software and data entry processes.

Education and Experience:

  • A high school diploma combined with a minimum of three years of experience in sales, marketing, or project coordination.

OR

  • A bachelor's degree in a relevant field.

Physical Requirements:

  • Ability to sit for extended periods while working at a desk and using a computer.
  • Capability to lift items weighing up to 15 pounds.

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