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Family Empowerment Coordinator

2 months ago

Washington, United States Community of Hope Full time
Family Empowerment Coordinator - Community Support Center

Are you passionate about making a difference in the lives of families and individuals facing challenges? At Community of Hope, we are dedicated to enhancing well-being and addressing family homelessness to foster a more equitable society. We believe that everyone deserves access to quality healthcare, stable employment, and a safe home. If you are committed to creating positive change in the community, this role may be the right fit for you.

Our Mission: Caring for Families. Transforming Lives. Driving Change.

Core Values:

We support families by delivering essential services focused on prevention, recovery, and wellness.

We enhance lives by leveraging families' strengths, respecting their choices, and adopting a holistic, multi-generational perspective.

We advocate for systemic change to combat the impacts of historical and ongoing racial disparities affecting health and housing opportunities.

We celebrate the diversity of our community, welcoming all voices and viewpoints, and treating everyone with dignity, compassion, and integrity.

We pursue excellence in all our endeavors, implementing evidence-based practices, evaluating our outcomes, and using this knowledge to continuously improve our services.

Position Overview:

The Family Empowerment Coordinator is responsible for ensuring the effective provision of resources and referrals to all individuals accessing the Community Support Center. This role involves collecting and disseminating community data and reporting directly to the Director of Family Support Services.

Key Responsibilities:
  • Collects information regarding community needs from individuals visiting the Community Support Center.
  • Acts as the primary contact for inquiries and referrals at the Community Support Center.
  • Develops and maintains a comprehensive resource database of community organizations and government agencies, including contact details and services offered.
  • Serves as a liaison for a minimum of 25 individuals or families weekly, facilitating connections to community resources.
  • Provides administrative assistance to the Community Advisory Committee and the Director of Family Support Services.
  • Supports the Director in interdepartmental collaboration for partnership information.
  • Assists with front desk coverage at the Community Support Center as needed.
Qualifications:
  • High School Diploma required; Bachelor's degree preferred.
  • Three to five years of experience in social or human services required.
  • Experience in a non-profit or social service setting serving under-resourced communities.
  • Familiarity with the local community is strongly preferred.
  • Ability to thrive in a fast-paced work environment is essential.
  • Strong interpersonal communication skills are required; experience in presentation and facilitation is a plus, particularly with youth.
  • Highly motivated with excellent customer service, organizational skills, and attention to detail.
  • Ability to work independently, take initiative, and demonstrate creativity is required.
  • Proficiency in computer systems, including internet, Microsoft Office, and Excel is necessary.
  • Willingness to work a flexible schedule, including evenings and weekends as needed.
  • Ability to travel within the community as required.
Benefits:
  • Remote work options available for many roles, promoting work-life balance.
  • Standard 8-hour workdays, including a paid lunch break.
  • Generous paid time off, including holidays, personal days, and vacation days.
  • Annual performance-based salary increases.
  • Tuition reimbursement and support for professional development.
  • Opportunities for internal promotions and transfers as the organization grows.
  • Comprehensive health benefits, including medical, dental, and vision plans.
  • Retirement savings plan with employer contributions.
  • Flexible spending accounts for medical and dependent care expenses.
  • And much more.
About Community of Hope:

Community of Hope is a mission-driven nonprofit organization dedicated to providing healthcare, housing, and supportive services to underserved populations. We focus on improving health outcomes and ending family homelessness, striving for equity in our community. Our commitment to excellence and continuous improvement has earned us recognition as a top workplace, reflecting our dedication to our staff and the families we serve.