Faster Payments Technology Manager
2 weeks ago
City National Bank is seeking a highly skilled and experienced Faster Payments Technology Manager to lead our Commercial Technology and Innovation organization. As a key member of our team, you will be responsible for directing, managing, and coordinating resources to meet data processing and/or systems objectives.
Key Responsibilities:- Directs, manages, and maintains data processing and/or systems to ensure quality of work performed and accuracy of output.
- Manages systems projects to meet target date, quality, and budget objectives.
- Directs account management efforts to ensure maintenance of appropriate service levels in support of business assistance objectives and profit goals for assigned systems.
- Oversees the completion of all assigned systems efforts within established target dates and budget, ensuring quality of work performed, maintainability of systems developed or installed, and overall knowledge of the business functionality of the system.
- Manages the collection of system requirements, techniques, and controls of affected functional departments to determine problem areas and provide operationally efficient and cost-effective alternatives or solutions.
- Guides and manages staff group, answers staff questions, provides project management direction, and scheduling to meet established project goals.
- Implements IS project methodology guidelines and standards and manages the process to ensure project success.
- Conducts special projects as requested by senior management, monitors projects for adherence to Bank security and quality standards and management objectives, and presents project status reports to senior management.
- Participates in the development of Information Systems strategic direction and coordinates across business and technical teams to ensure all bank projects meet strategic objectives.
- Coordinates systems activities with other IS managers.
- Participates in vendor evaluations, recommends, and reviews functional and overall system design, and technical planning to improve systems productivity and efficiency.
- Plans, develops, establishes, and controls assigned organization and budget functions.
- Takes ownership of department invoices, verifies for accuracy, and approves.
- Participates in defining terms for contract negotiations and service agreements.
- Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
- Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels.
- Facilitates the creation of a team environment by providing strong mentoring skills and interdepartmental communications.
- Recommends hires, transfers, terminations, salary adjustments, performance standards, and reviews.
- Approves employee daily time records, work assignments, vacations, sick pay, etc.
- Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements.
- Completes all required training.
- Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed, and the incentives with which colleagues are awarded.
- All City National products, financial solutions, and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.
- Bachelor's Degree or equivalent.
- Minimum 7 years management experience.
- Minimum 10 years experience in Information Services/Technology.
- Lead the Faster Payments Technology Function that includes Real Time Payments and FedNow Payments.
- Excellent knowledge of data processing technology, especially in banking and financial systems.
- Comprehensive technical knowledge of functions in assigned department.
- Thorough knowledge of Bank policies and procedures.
- Excellent analytical, project management, tactical planning, and managerial skills.
- Demonstrated leadership and excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Experience managing third-party solution providers for software-as-a-service, managed service, and commercial-off-the-shelf solutions.
- Experience working with and integrating Real Time Payments and FedNow Payments application solutions.
Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
This job is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.
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