Customer Service Representative

5 days ago


Warren, Michigan, United States Teleperformance USA Full time

About Teleperformance USA

Teleperformance USA is a leading digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.

Our Mission

We strive to provide an exceptional customer experience by empowering our employees to deliver personalized support and solutions that meet the unique needs of our clients and their customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch support to our clients' customers, resolving issues, and exceeding customer satisfaction expectations.

Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide personalized support and solutions to meet the unique needs of our clients' customers
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction
  • Stay up-to-date on product knowledge and industry trends to provide expert-level support
  • Meet or exceed customer satisfaction targets and quality metrics

Requirements

  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a call center or similar environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong attention to detail and ability to multitask

What We Offer

  • Competitive hourly rate and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


  • Warren, Michigan, United States SunSource Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at SunSource. As a key member of our customer-facing team, you will be responsible for maximizing customer satisfaction and contribution margins by consistently and accurately processing orders, requests for price and delivery information, returns, order status,...


  • Warren, Michigan, United States Jomar Valve Full time

    Job SummaryJomar Valve is seeking a highly skilled and experienced Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.Key ResponsibilitiesProvide exceptional customer service and support to internal and external customersManage customer...


  • Warren, Michigan, United States Dairy Queen Full time

    About the Role:We are seeking a highly motivated and enthusiastic Front Counter Crew Member to join our team at Dairy Queen. As a Front Counter Crew Member, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and welcome guests to the Dairy...


  • Warren, Michigan, United States The BarTech Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Specialist to join our team at The BarTech Group, Inc. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our customers.Key ResponsibilitiesCustomer...


  • Warren, Michigan, United States Central Transport Full time

    Job Description for Front Desk Receptionist at Central TransportWe are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at Central Transport. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key...


  • Warren, Michigan, United States Boundless Promotions Full time

    Boundless Promotions is seeking dedicated individuals for an exciting entry-level role as a Customer Service Representative, offering genuine opportunities for career advancement. Our mission is to build and sustain authentic partnerships with our clients and customers. We have established ourselves as a leading business consulting firm, driven by a culture...


  • Warren, Michigan, United States Jones Lange Lasalle, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jones Lange Lasalle, Inc. as a Service Delivery Specialist. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and stakeholders.Key Responsibilities:Schedule Shared Resources: Effectively manage...


  • Warren, Michigan, United States TransForce Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Representative to join our team at TransForce. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with them.Key Responsibilities:Client...


  • Warren, Michigan, United States Continental Service Group, Inc. Full time

    Job Summary:The Beverage & Food Service Team Member is responsible for preparing and serving quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards.Key Responsibilities:Assist with all coffee drinks, made to order drinks, and food preparation.Provide exceptional customer service and maintain a...


  • Warren, Michigan, United States Behler-Young Company Full time

    Job SummaryWe are seeking a highly motivated and organized HVAC Sales Representative to join our team at Behler-Young Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized warehouse, and driving sales growth in the HVAC industry.Key ResponsibilitiesWarehouse...


  • Warren, Michigan, United States FRITO LAY Full time

    About the Role:The Route Sales Representative is a full-time position that is responsible for delivering, selling, and merchandising Frito-Lay's complete line of products to local stores, including gas stations, dollar stores, and large grocery stores.Key Responsibilities:Deliver, sell, and merchandise Frito-Lay products to local storesWork independently to...


  • Warren, Michigan, United States WhatJobs Full time

    Job Summary:We are seeking a highly motivated and results-driven Physician Liaison Representative to join our sales team at WhatJobs. In this role, you will be responsible for generating new business opportunities and expanding our client base through strategic cold calling, relationship building, and consultative sales techniques.Key Responsibilities:Cold...


  • Warren, Michigan, United States Affordable Suites Warren Full time

    We are seeking a dedicated and friendly Guest Services Coordinator to provide outstanding service to our guests at Affordable Suites Warren. Your role will involve greeting guests, managing their information, assigning rooms, and addressing any inquiries to ensure a pleasant experience during their stay. The ideal candidate possesses excellent communication...


  • Warren, Michigan, United States Insight Full time

    About InsightInsight Institute of Neuroscience & Neurosurgery is a leading organization dedicated to advancing the field of neurosciences and medicine through innovative research and technology. Our mission is to provide exceptional patient care and improve the lives of individuals through our comprehensive and collaborative approach to neuromusculoskeletal...


  • Warren, Michigan, United States Insight Full time

    About Insight Institute of Neuroscience & NeurosurgeryAt Insight Institute of Neuroscience & Neurosurgery, we are dedicated to advancing the field of neurosciences and medicine through innovative research and technology. Our team of medical professionals is passionate about providing exceptional patient care and making a positive impact on the lives of...


  • Warren, Michigan, United States Beaumont Urgent Care Full time

    Job SummaryWe are seeking a skilled and compassionate Medical Assistant/EMT to join our team at Beaumont Urgent Care. As a key member of our clinical staff, you will provide high-quality patient care and support to our patients and healthcare team.ResponsibilitiesPrepare patients for and assist with examinations and treatmentsPerform triage and obtain vital...


  • Warren, Michigan, United States SunSource Full time

    Position Overview:Enhance customer satisfaction and optimize profit margins by effectively and accurately managing orders, inquiries regarding pricing and delivery, returns, order tracking, and product information. This role requires the ability to coordinate internal resources to fulfill customer requirements.Key Responsibilities:Call Management: Handle...


  • Warren, Michigan, United States SunSource Full time

    Position Overview:Enhance customer satisfaction and optimize profit margins by efficiently managing orders, inquiries regarding pricing and delivery, returns, order tracking, and product information. This role requires the ability to coordinate internal resources to fulfill customer requirements effectively.Key Responsibilities:Call Management: Handle...


  • Warren, Michigan, United States SunSource Full time

    Position Overview:Enhance client satisfaction and profit margins by efficiently and accurately managing orders, inquiries regarding pricing and delivery, returns, order tracking, expedited requests, and product information. This role requires the ability to coordinate internal resources to fulfill client requirements.Key Responsibilities:Communication -...


  • Warren, Michigan, United States Great Lakes Ace Hardware Full time

    Position Overview:As a vital member of our team, the Sales Associate plays a crucial role in delivering exceptional customer service while driving sales and managing product displays. You will be instrumental in upholding the values and mission of Great Lakes Ace Hardware.Key Responsibilities:Customer Engagement: Welcome customers warmly and assist them in...