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Customer Service Representative

2 months ago

Warren, Michigan, United States Central Transport Full time
Job Description for Front Desk Receptionist at Central Transport

We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at Central Transport. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.

Key Responsibilities:

  • Greet and welcome clients and visitors to our office
  • Direct visitors to the appropriate person or department
  • Answer and forward incoming calls in a professional and timely manner
  • Ensure the reception area is tidy and well-stocked with necessary supplies
  • Provide accurate and helpful information to clients and colleagues
  • Receive and distribute mail and deliveries
  • Maintain office security and control access to the reception area
  • Order front office supplies and manage inventory
  • Perform other administrative tasks as needed, such as filing, photocopying, and faxing

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in basic office software and equipment
  • Customer service attitude and a professional demeanor