Technical Specialist Property Expert
2 weeks ago
We are seeking a highly skilled Technical Specialist Property to join our team at THE TRAVELERS INDEMNITY COMPANY. As a Technical Specialist Property, you will be responsible for handling first-party property claims of high severity and complexity.
Key Responsibilities:- Investigate and evaluate all relevant facts to determine coverage, damages, and liability of first-party property damage claims.
- Complete field inspections of losses, including accurate scope of damages, photographs, written estimates, and/or computer-assisted estimates.
- Use innovative technologies to analyze and determine coverage, damages, and liability.
- Establish timely and accurate claim and expense reserves.
- Negotiate with multiple constituents, including contractors and insured representatives, to convey claim settlements within authority limits.
- Write denial letters, Reservation of Rights, and other complex correspondence.
- Properly assess the extent of damages and manage damages through proper usage of cost evaluation tools.
- Meet all quality standards and expectations in accordance with the Knowledge Guides.
- Manage file inventory to ensure timely resolution of cases.
- Handle files in compliance with state regulations, where applicable.
- Bachelor's Degree preferred.
- General knowledge of estimating system Xactimate preferred.
- Customer Service experience - preferred.
- Interpersonal and customer service skills - Advanced.
- Organizational and time management skills - Advanced.
- Ability to work independently - Advanced.
- Judgment, analytical, and decision-making skills - Advanced.
- Negotiation skills - Advanced.
- Written, verbal, and interpersonal communication skills - Advanced.
- Investigative skills - Advanced.
- Ability to analyze and determine coverage - Advanced.
- Analyze and evaluate damages - Advanced.
- Resolve claims within settlement authority - Advanced.
- Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
We are an equal opportunity employer and believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.
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