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Business Development Representative
2 months ago
We are seeking a highly motivated and results-driven Business Development Representative - SMB to join our ArcBest Sales team. As a key member of our team, you will be responsible for building and maintaining relationships with small to medium-sized customers across North America.
Key Responsibilities- Prospect and solicit new customers through cold calling and email communication.
- Develop and maintain relationships with existing customers to increase sales and revenue.
- Collaborate with cross-functional teams, including carrier sales, yield management, and modal operations, to ensure seamless customer service.
- Utilize customer databases and CRM software to research new leads and identify business opportunities.
- Act as a consultant to customers to provide expert advice on transportation services and solutions.
- Bachelor's degree, preferred.
- Previous customer sales, operations, or service experience, preferred.
- Ability to multi-task with a high attention to detail.
- Strong listening and communication skills, both written and verbal.
- Entrepreneurial, sales-minded, and coachable individual with a strong work ethic.
As a Business Development Representative - SMB at ArcBest, you will have the opportunity to work in a fast-paced and dynamic environment with a team of experienced professionals. You will be responsible for driving sales growth and revenue, while providing exceptional customer service and support.
