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Education Service Advisor
1 month ago
Join our team at Applied Training Solutions, LLC as an Education Service Advisor, where you will play a vital role in promoting lifelong learning opportunities for military personnel and their families.
Job Summary:We are seeking a highly motivated and experienced individual to provide support services to assist government professionals in delivering adult education services at one of 14 separate USAR Education Centers across the U.S. The successful candidate will be responsible for promoting degree programs using tuition assistance, testing opportunities, credentialing assistance, and other education benefits available to soldiers and their families.
Key Responsibilities:- Provide support services to assist government professionals in delivering adult education services.
- Promote degree programs using tuition assistance, testing opportunities, credentialing assistance, and other education benefits available to soldiers and their families.
- Assist in the delivery of adult education programs, including Tuition Assistance, Credentialing Assistance, Reserve Component-Student Loan Repayment Program, all GI Bill Programs, and review of soldier's academic history.
- Work closely with unit administrators to keep them informed on education changes and updates.
- Provide guidance to academic institutions on ArmyIgnitED invoicing, grading, and student agreement procedures.
- Provide general information on Free Application for Federal Student Aid (FASFSA), scholarships, and other financial opportunities.
- Provide information on Veteran's Education Benefits to all soldiers separating from the Army Reserve.
- Guide and assist clients with Student Loan Repayment Program (SLRP) issues.
- Resolve discrepancies from past fiscal years invoices by working with schools, budget analysts, and V-Enabled Education Benefit System (V/EBS).
- Process and monitor refund/recoupment checks by recording information into V/EBS.
- Make budget adjustments in WEBS corresponding to the refund and forwarding checks to the appropriate agent.
- Assist in navigating through Veteran Administration (VA), FASFSA, and other educational related websites.
- Assist clients in completing requirements for admission to a military school or program.
- Prepare and conduct PowerPoint briefings for clients/units on general education information.
- Assist/prepare reports/documents using Excel/PowerPoint/Word for ACES headquarters/units/commanders on general education information.
- Ensure meticulous documentation of verbal and written communication to ArmyIgnitED records.
- Assist clients by providing guidance with Credentialing Assistance (CA) program applications requirements as needed.
- Bachelor's degree required from a college or university accredited by a national or regional accrediting agency recognized by the U.S. Department of Education.
- At least two years of relevant work experience in advising or education services.
- Must be able to read, write, speak, and understand the English language to properly communicate with coworkers, customers, and the general public.
- Must be proficient in Microsoft Word, PowerPoint, and Excel.
- Experience with the USAR Education Center Support.
- Experience with V-Enabled Education Benefit System (V/EBS).
- Experience with ArmyIgnitED 2.0.
- Experience in the planning, development, and execution of Tuition Assistance (TA), Credentialing Assistance, Reserve Component-Student Loan Repayment Program, all GI Bill Programs, and review of soldier's academic history.
- Familiarity with Army Regulation 621-5, Army Continuing Education System (ACES), Army Regulation , U.S. Army Reserve Reenlistment Program, Army regulation , Army Education Incentives and Entitlements, and the Department of Defense Directive (DoDD) 1322.SE, Voluntary Education Programs for Military Personnel.
US Citizenship is required for this position. Performance location is Birmingham, AL. Relocation assistance is not available. Travel is not required.
Working environment is normal, indoors, in an office supporting students.
