Printing and Insertion Technician

7 days ago


Columbus, Ohio, United States TIER4 GROUP Full time
Tier4 Group Job Description

We are seeking a talented Mail Production Specialist to join our team in Franklin, WI.

This role involves operating printing and inserting/mailing equipment, ensuring high-quality mailings for policy owners, financial representatives, and internal clients.

The ideal candidate will have experience with printing and mailing equipment, strong attention to detail, and the ability to work independently and as part of a team in a deadline-driven environment.

The estimated annual salary for this position is $59,000 - $69,000.

Responsibilities
  • Printing: Set up, operate, and maintain print equipment, utilizing middleware systems to manage production output, prioritizing workflow to meet service level agreements, and conducting quality assurance checks, sorting, and packaging of printed materials for distribution.
  • Inserting: Assemble accurate and secure mailings, including letters, forms, and sensitive documents, ensuring materials are properly inserted, aligned with job totals, and meet quality standards, monitoring system performance, troubleshooting issues, and making necessary adjustments, and performing routine maintenance and minor repairs on inserting equipment.
  • General Operations: Maintain a collaborative and positive work environment, identify and suggest process improvements, document and escalate equipment or process issues to leadership as needed, respond to customer service inquiries, and support inventory management of consumables.

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