Mail Production Specialist

2 days ago


Columbus, Ohio, United States TIER4 GROUP Full time
About the Role

In this challenging and rewarding position, you will be responsible for operating printing and inserting/mailing equipment to produce high-quality mailings for our clients.

As a Printing and Insertion Technician, you will utilize your technical expertise to ensure efficient production runs, troubleshoot issues, and make necessary adjustments to meet service level agreements.

This role requires strong attention to detail, the ability to work independently and as part of a team, and a basic understanding of print mail operations, including workflows and quality assurance practices.

The estimated annual salary for this position is $57,000 - $67,000.

Key Responsibilities
  1. Printing: Set up, operate, and maintain print equipment, ensuring efficient production runs, utilizing middleware systems to manage production output, prioritizing workflow to meet service level agreements, and conducting quality assurance checks, sorting, and packaging of printed materials for distribution.
  2. Inserting: Assemble accurate and secure mailings, including letters, forms, and sensitive documents, ensuring materials are properly inserted, aligned with job totals, and meet quality standards, monitoring system performance, troubleshooting issues, and making necessary adjustments, and performing routine maintenance and minor repairs on inserting equipment.
  3. General Operations: Maintain a collaborative and positive work environment, identify and suggest process improvements, document and escalate equipment or process issues to leadership as needed, respond to customer service inquiries, and support inventory management of consumables.


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