Licensed Insurance Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
This is an exciting opportunity for a self-starter who thrives in a fast-paced environment and is passionate about providing outstanding customer service. If you are a motivated individual with excellent interpersonal and communication skills, we encourage you to apply.
Responsibilities- Establish and maintain strong customer relationships through regular follow-ups and proactive communication.
- Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Maintain a high level of productivity and work ethic, with a total commitment to success each and every day.
- As a member of our team, you will receive competitive compensation, including hourly pay, annual bonuses, and a generous commission schedule for sales.
- Additionally, you will enjoy a range of benefits, including paid time off, health, dental, and vision coverage, and a 401k retirement plan.
- Property & Casualty license
- Life and Health license
- Excellent interpersonal and communication skills
- Ability to work in a team environment and multi-task
- Proactive problem-solving skills and a commitment to customer service
- Ability to learn computer functions and maintain accurate records
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume, and we will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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