Customer Service Representative

6 days ago


Upper Marlboro, Maryland, United States Forman Mills Full time
Customer Service Associate

As a valued member of the Forman Mills team, you will play a critical role in delivering exceptional customer experiences and driving the growth of our company.

Key Responsibilities:

  • Process register transactions, including returns, exchanges, and layaways, with accuracy and efficiency.
  • Provide fast, friendly, and courteous service to all customers.
  • Maintain a clean and organized checkout area.
  • Work varied hours, including nights, weekends, and holidays, to meet business needs.
  • Communicate effectively with customers and team members regarding company policies and procedures.
  • Perform basic math functions to operate the register and conduct inventory.

Requirements:

  • Ability to lift up to 50 pounds.
  • Adequate fitness level to meet demands of frequent walking, standing, and lifting.

Benefits:

  • On-the-job training.
  • Employee assistance program.
  • 401(k) plan with employer match.
  • Potential for advancement.
  • Generous employee discount.
  • Competitive starting salary.
  • Health, dental, and vision insurance.
  • Short-term and long-term disability insurance.
  • Life and AD&D insurance.
  • Paid vacation and sick leave.
  • Holiday pay.

About Forman Mills:

We are a dynamic and growing retail company committed to delivering value to our customers and providing opportunities for career growth.



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