Customer Service Representative
1 month ago
We're seeking a highly motivated and enthusiastic Customer Service Representative to provide exceptional customer experiences while driving sales growth for G&P Properties.
Key Responsibilities:
- Convert sales inquiries into appointments by cultivating leads and qualifying them to accurately convey motivation, competition, and financial specifics to real estate agents.
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries.
- Provide thorough follow-ups to customer interactions to ensure customer satisfaction.
- Maintain and improve service and product knowledge by interacting with the sales lead.
- Utilize scripts to handle difficult customer situations and escalate them if necessary.
Qualifications:
- A competitive and winning attitude, with a passion to hunt, educate, and sell.
- Experience with online Client Relationship Management (CRM) systems.
- Strong knowledge of customer interface and interaction.
- High school diploma or equivalent, with exemplary interpersonal, communication, and active listening skills.
About G&P Properties:
G&P Properties is a dynamic and fast-paced company that values exceptional customer experiences. We're committed to providing a positive and supportive work environment that fosters growth and development.
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