Risk Management and Fraud Prevention Specialist

6 days ago


Brewster, Minnesota, United States ektello Full time
Job Title: Manager, eCommerce Risk Management and Fraud

Job Summary:

We are seeking an experienced Manager, eCommerce Risk Management and Fraud to join our team at ektello. The successful candidate will be responsible for managing risk analysts, setting long-term strategy, and leading daily/weekly/monthly assessment of risk monitoring rules.

Key Responsibilities:
  • Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
  • Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
  • Continuously evaluate platform for risk factors and develop strategies to manage them through data analysis and models
  • Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
  • Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
  • Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
  • Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
  • Develop risk mitigation strategies to support the different channels within digital platform
  • Work independently and cross-functionally to provide outstanding customer experiences
Qualifications:
  • Top ***** eCommerce Fraud, People Management, SQL
  • 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
  • 2+ years of people management experience
  • Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
  • Bachelors in Engineering, Mathematics, or other quantitative field required; MBA or Masters or in Analytics, Statistics, or other quantitative field preferred
  • 5+ years of hands-on experience in operations or business intelligence
  • Experience in an eCommerce and/or Digital Marketing environment
  • Familiarity with building reports and visualizations using Tableau (or similar BI tools)
  • Strong problem-solving ability
  • Excellent communication and data presentation skills
  • Experience managing teams across global regions


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