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Customer Service Engineer II
2 months ago
Are you passionate about delivering exceptional customer service and ensuring the optimal performance of medical equipment? Do you have a strong background in biomedical engineering and a desire to work with a leading healthcare technology company? We are seeking a highly skilled Customer Service Engineer II to join our team at Siemens Healthineers.
Key Responsibilities:- Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare Diagnostics instrumentation, primarily Dimension and Vista Chemistry products, at customer sites with minimal supervision.
- Deliver timely and effective repairs, as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
- Manage company assets, including a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.
- Minimum high school diploma; technical Associate's Degree or equivalent preferred.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
We offer a competitive salary range of $60,000-81,000, as well as a variety of health and wellness benefits, including paid time off and holiday pay. Our company culture values inclusivity, innovation, and teamwork, and we are committed to providing opportunities for growth and development.
At Siemens Healthineers, we are passionate about transforming the way healthcare is delivered. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.
