Customer Service Representative

2 weeks ago


Tarrytown, New York, United States ArchCare Full time

Job Summary:

ArchCare is seeking a skilled and compassionate Customer Service Representative to join our team. As a key member of our front desk team, you will provide exceptional support to our visitors, participants, and staff.

Responsibilities:

  • Provide assistance, guidance, and direction to visitors, participants, and staff.
  • Offer fast, accurate, and courteous telephone service, and direct all persons who require information and assistance.
  • Assist with coordination and scheduling of appointments.
  • Maintain required records and statistics as directed.
  • Receive deliveries, notify appropriate personnel, and arrange for delivery of items to residents and personnel.
  • Assist with ordering of supplies and maintaining inventory.
  • Maintain a friendly working atmosphere and professional attitude.

Requirements:

  • 1 year of customer service experience.
  • High School Diploma/GED.

Benefits:

  • Includes accrued vacation days, sick days, and holidays.
  • Participation in 403(b) plan.
  • Voluntary benefits: short-term disability, life insurance, cancer insurance, pet insurance.
  • Discounted memberships: Plum Benefits, NYSC Gym.
  • Pay for work-related eligible commuter expenses with pre-tax dollars.

Rate: $18.97 hourly.



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