Customer Service Representative
2 weeks ago
Job Summary:
ArchCare is seeking a skilled and compassionate Customer Service Representative to join our team. As a key member of our front desk team, you will provide exceptional support to our visitors, participants, and staff.
Responsibilities:
- Provide assistance, guidance, and direction to visitors, participants, and staff.
- Offer fast, accurate, and courteous telephone service, and direct all persons who require information and assistance.
- Assist with coordination and scheduling of appointments.
- Maintain required records and statistics as directed.
- Receive deliveries, notify appropriate personnel, and arrange for delivery of items to residents and personnel.
- Assist with ordering of supplies and maintaining inventory.
- Maintain a friendly working atmosphere and professional attitude.
Requirements:
- 1 year of customer service experience.
- High School Diploma/GED.
Benefits:
- Includes accrued vacation days, sick days, and holidays.
- Participation in 403(b) plan.
- Voluntary benefits: short-term disability, life insurance, cancer insurance, pet insurance.
- Discounted memberships: Plum Benefits, NYSC Gym.
- Pay for work-related eligible commuter expenses with pre-tax dollars.
Rate: $18.97 hourly.
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