Practice Associate II #Full Time

1 month ago

Tarrytown, New York, United States 61st Street Service Corp Full time
Job Summary

We are seeking a highly skilled Practice Associate II to join our team at 61st Street Service Corporation. As a key member of our staff, you will play a vital role in ensuring an exceptional patient experience from arrival to departure.

Key Responsibilities
  • Greet patients and visitors promptly, answering phone calls and addressing their needs with kindness and professionalism.
  • Review daily and weekly schedules to ensure accuracy and proactively resolve any issues that may arise.
  • Obtain necessary registration and intake information from patients, verifying and updating insurance eligibility and benefits as needed.
  • Schedule follow-up appointments, referrals, and tests as requested by providers, obtaining prior authorizations and referrals as necessary.
  • Coordinate office visits and procedures, scheduling ancillary services and preparing requisitions.
  • Collect time-of-service and past due payments, settling the cash drawer in the electronic health record on a daily basis.
  • Communicate insurance participation, financial responsibility, and time-of-service policy to patients.
Requirements
  • High school diploma or equivalency required.
  • Minimum 3 years' relevant experience.
  • Intermediate knowledge of Medical Terminology.
  • Excellent organizational and problem-solving skills, with the ability to prioritize multiple tasks and objectives.
  • Superior customer service skills and ability to maintain a pleasant demeanor in all situations.
  • Excellent relationship management skills, including emotional intelligence, interpersonal skills, and empathy.
  • Working proficiency of Microsoft Office (Word & Excel) or similar software.
Benefits

61st Street Service Corporation offers a competitive comprehensive benefit package to eligible employees, including healthcare and paid time off to promote a healthy lifestyle. We are an equal employment opportunity employer, adhering to all requirements of federal, state, and local civil rights laws.

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