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Clinical Case Management Specialist
2 months ago
VIVIO Health is a pioneering organization in the healthcare sector, focused on leveraging data to enhance clinical decision-making processes. We are currently looking for a Healthcare Case Coordinator to contribute to our mission of providing evidence-based solutions for specialty drug management and cost control.
Key Responsibilities- Oversee therapy requests for both new and existing members
- Evaluate treatment requirements of members and collaborate with healthcare providers
- Ensure comprehensive documentation of all interactions and therapy modifications
- Advocate for the needs of members during therapy decision-making
- Address and resolve member inquiries and cases promptly
- Facilitate effective communication with members, providers, and various departments
- At least 3 years of experience in the healthcare industry
- Proven skills in customer service and case management
- Ability to thrive in a dynamic team environment
- Commitment to enhancing healthcare and supporting individuals
- Excellent communication skills and meticulous attention to detail
- Familiarity with Amazon Connect is advantageous
- Availability for full-time hours within the specified range
- Bilingual capabilities are a plus
- Competitive base pay
- Eligibility for bonuses
- Comprehensive health benefits, paid time off, and retirement plans
- Opportunity to work with an innovative and expanding organization
- Collaborative and dynamic work culture
- Chance to make a significant impact within a Public Benefit Corporation
VIVIO Health is an Equal Opportunity Employer, dedicated to fostering diversity and inclusion in the workplace.