Intake Coordinator

2 weeks ago


Los Angeles, California, United States APLA Health Full time
Job Title: Intake Coordinator

AAPLA Health is seeking a highly motivated and detail-oriented Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in ensuring that clients receive the services they need to achieve health care equity and promote well-being.

Key Responsibilities:
  • Conduct client intake and determine housing and service needs
  • Answer and address incoming phone calls, emails, and website inquiries from potential clients and referral sources
  • Inform prospective clients of the full range of services available within the agency
  • Collect eligibility documentation from prospective clients and provide follow-up
  • Perform data entry into various database systems
  • Effectively communicate and consult with the team to ensure timely follow-up
  • Provide information and referral assistance to appropriate social service agencies and community programs
  • Assist in linking clients to APLA Health services/programs and other community agencies/programs
  • Maintain complete and organized working files, case notes, and client documentation
  • Participate in regular meetings, trainings, supervisory sessions, and contribute to positive team relationships
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and database systems
  • Ability to maintain confidentiality and handle sensitive information
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

APLA Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.


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