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IT Support Specialist II

2 months ago

San Diego, California, United States Salvationarmytucson Full time
Job Title: THQ IT Support Specialist II

Join the Salvation Army team as an IT Support Specialist II and play a vital role in ensuring the smooth operation of our technology infrastructure.

Job Summary:

We are seeking a highly skilled and experienced IT Support Specialist II to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and users, troubleshooting and resolving technical issues, and ensuring the efficient operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical support and assistance to staff and users, including troubleshooting and resolving technical issues
  • Install, configure, and maintain computer systems, networks, and peripherals
  • Perform routine maintenance tasks, such as software updates and backups
  • Collaborate with other IT staff to resolve complex technical issues
  • Develop and implement technical solutions to improve system efficiency and performance
Requirements:
  • High school diploma or equivalent required; degree in computer science or related field preferred
  • Minimum 2 years of experience in IT support or related field
  • Strong technical skills, including knowledge of computer hardware, software, and networking
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
Working Conditions:

This is a full-time position, and the successful candidate will be required to work a standard 40-hour week. Travel may be required to complete job duties.

What We Offer:

The Salvation Army offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.