eCommerce Merchandise Specialist

2 weeks ago

Westfield, Indiana, United States Goodwill of Central & Southern Indiana Full time

Job Overview

The eCommerce Merchandise Specialist plays a crucial role within the retail environment, collaborating with the management team to achieve the operational objectives of the location. This position focuses on identifying, selecting, and transferring valuable items to our online sales platform, thereby supporting the expansion of Goodwill's digital marketplace. Additionally, the specialist may take on various responsibilities within the store as needed.

Key Responsibilities

  • Identifies high-value items among incoming donations.
  • Organizes and processes products for both online sales and in-store displays.
  • Completes necessary training to aid the site in meeting online sales targets.
  • Optimizes the percentage of items posted online while ensuring a high average sale price.
  • Keeps the workspace clean and organized.
  • Aims to meet financial targets and budgetary goals.

Essential Skills and Qualifications

  • Education and Credentials: No formal requirements; we value candidates who can demonstrate their skills and experiences effectively.
  • Customer Orientation: Ability to understand and connect with customers in a fair and effective manner, ensuring satisfaction with the products and services provided.
  • Collaboration: Works well in a team setting, contributing positively to group efforts to achieve desired outcomes.
  • Communication Proficiency: Effectively conveys ideas and information through various communication methods, including verbal, written, and visual formats.
  • Technical Proficiency: Familiarity with G Suite, MS Office, databases, and internet navigation.
  • Commitment to Learning: Actively seeks to enhance personal knowledge and skills, welcoming feedback for continuous improvement.
  • Results-Driven: Focused on achieving important outcomes and adept at prioritizing tasks to enhance performance.
  • Integrity: Adheres to established protocols and maintains confidentiality as per organizational values.
  • Attention to Detail: Pays close attention to details and prioritizes quality in task execution.

Preferred Qualifications

  • Industry Knowledge: Understanding of the value of collectible and designer items, including antiques, jewelry, and artwork, along with a keen eye for identifying unique products.

Physical Requirements:

  • Ability to perform physically demanding tasks, including prolonged periods of sitting, standing, and lifting items weighing between 10-50 pounds.
  • Visual capabilities to perform tasks requiring close and distance vision, as well as depth perception.

Benefits: Full-time employees are eligible for a comprehensive benefits package that includes:

  • Opportunities for continuing education and leadership development, including tuition reimbursement.
  • Comprehensive health insurance options.
  • Generous paid time off (PTO) and holiday leave.
  • Parental and sabbatical leave options.
  • Life, dental, and vision insurance coverage.
  • Short- and long-term disability insurance.
  • A nationally recognized health and wellness program.
  • Flexible spending accounts for health and dependent care.
  • Retirement planning options with a competitive company match.

Mission and Values: Goodwill of Central and Southern Indiana is committed to fostering an inclusive and supportive work environment.

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