Customer Success Principal
3 days ago
We are seeking a highly skilled Principal, Customer Success Manager to join our team at Telesign. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.
Key Responsibilities- Build and maintain strong relationships with key enterprise stakeholders to drive customer satisfaction and retention.
- Act as an escalation point for customer issues, managing requests and troubleshooting tickets to ensure timely resolution.
- Lead strategic monthly and quarterly business reviews to drive business growth and identify opportunities for expansion.
- Collaborate with cross-functional teams to create a seamless customer experience.
- Monitor and analyze customer usage and success metrics to inform business decisions and drive continued adoption and engagement.
- 5+ years of strategic enterprise client service and account management experience in a similar B2B environment.
- Exceptional interpersonal and communication skills, with a customer-centric approach and ability to develop actionable insights.
- Experience with CRM software, data analysis tools, and project management methodologies.
- Bachelor's Degree or equivalent customer success experience.
Telesign is a leading provider of customer identity and engagement solutions, connecting and protecting online experiences through sophisticated APIs. We are committed to creating a diverse and inclusive work environment, and we welcome applications from candidates from all backgrounds.
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Los Angeles, California, United States via Full timeAbout ViaVia is a pioneering company in the TransitTech category, dedicated to transforming transportation around the world. Our mission is to create a more sustainable, efficient, and accessible transportation system that reduces carbon emissions and minimizes reliance on private cars.Job DescriptionWe are seeking a highly skilled and experienced Partner...
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Customer Success Manager
1 day ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerCloud Software Group, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the necessary support and resources to achieve their goals.Key Responsibilities:Develop and maintain strong...
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Customer Success Professional
3 weeks ago
Los Angeles, California, United States CXApp US, Inc. Full timeJob Title: Customer Success ManagerAt CXApp US, Inc., we are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a critical role in ensuring our customers' satisfaction, success, and continued partnership with CXApp.Key Responsibilities:Customer Onboarding: Guide new customers through the...
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Customer Success Manager
13 hours ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeCustomer Success ManagerThe Customer Success Manager is a key role in ensuring the long-term success of our customers. This individual will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing proactive support to ensure they derive maximum value from our service.Key...
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Customer Success Manager
2 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerAt Cloud Software Group, we're looking for a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers achieve their desired outcomes by providing exceptional support, guidance, and expertise.Key Responsibilities:Customer Engagement: Develop and maintain...
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Head of Customer Success
3 days ago
Los Angeles, California, United States Equs Inc Full timeJob Title: Head of Customer SuccessAt Equis Inc, we are seeking a highly skilled and experienced Head of Customer Success to join our team. As a key member of our organization, you will play a critical role in ensuring the success and satisfaction of our customers.Key Responsibilities:Develop and execute a comprehensive customer engagement strategy to drive...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Cloud Software Group, Inc. Full timeCustomer Success ManagerAt Cloud Software Group, we're committed to helping our customers achieve success with our cloud-based products. As a Customer Success Manager, you'll play a critical role in ensuring our customers get the most out of our solutions. Your primary responsibility will be to build strong relationships with our customers, understand their...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Evolv Technologies Holdings, Inc. This is a unique opportunity to make a meaningful impact in the safety and security industry.Key ResponsibilitiesDevelop and execute customized success plans to drive customer adoption and satisfactionBuild and maintain strong...
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Customer Success Manager
2 weeks ago
Los Angeles, California, United States Motion Recruitment Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Motion Recruitment. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer service.Key...
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Customer Success Director
3 weeks ago
Los Angeles, California, United States Otter Full timeCustomer Success LeadAs a key member of our team at Otter, you will play a pivotal role in leading our Customer Success team while building and maintaining strong relationships with our small/medium-sized third-party partners and restaurant customers. Your primary objective will be to drive team performance, ensure partner satisfaction, and facilitate growth...
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Assistant Principal
3 days ago
Los Angeles, California, United States Inner City Foundation Full timeJob Title: Assistant PrincipalAt Inner City Education Foundation, we are seeking a highly qualified and experienced Assistant Principal to join our team. As a key member of our school leadership team, you will play a critical role in fostering a culture of academic excellence and ensuring the success of our students.Job SummaryThe Assistant Principal will be...
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Customer Success Manager
4 weeks ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
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Customer Success Manager
3 days ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
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Customer Success Manager
6 days ago
Los Angeles, California, United States Pear Suites Full timeAbout Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...
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Customer Success Manager
3 weeks ago
Los Angeles, California, United States Caliber Sourcing Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Presidio. As a key member of our account and service teams, you will be responsible for driving the adoption and expansion of our services and solutions with our customers.Key ResponsibilitiesLead the onboarding process for new customers, ensuring a seamless transition...
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Head of Customer Success
1 week ago
Los Angeles, California, United States MoeGo Community Full timeAbout MoeGo CommunityMoeGo Community is a pioneering force in the pet industry, aiming to revolutionize the way we interact with our pets. Our mission is to empower pet owners and professionals with innovative solutions that simplify their lives and enhance the pet experience.Our CultureWe're a team of passionate individuals driven by a shared vision: to...
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Customer Success Specialist
3 weeks ago
Los Angeles, California, United States TGR Solutions Full timeJob Title: Customer Success SpecialistAt TGR Solutions, we are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers' success with our enterprise and education product offerings.Responsibilities:Serve as the primary point of contact for new...
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Customer Success Associate
2 weeks ago
Los Angeles, California, United States Demandforce Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Success Specialist to join our Demandforce team. As a key member of our customer success team, you will be responsible for ensuring the overall health and retention of our Demandforce accounts.Key ResponsibilitiesOnboard new customers and ensure a seamless transition to our...
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Customer Success Manager
1 week ago
Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Evolv Technologies Holdings, Inc. This is a unique opportunity to work with a talented team that shares our vision for a safer world.Key ResponsibilitiesDevelop and execute proactive success plans to promote product adoption and overall customer satisfactionBuild and...
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Customer Success Representative
3 weeks ago
Los Angeles, California, United States Plastic Express Full timeJob Title: Customer Success RepresentativeJob Summary:The Customer Success Representative will play a critical role in ensuring the success of our customers by providing exceptional service and support. This position involves significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of...