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Dental Records Coordinator

2 months ago

Santa Rosa, California, United States Wow Smiles Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Records Coordinator to join our team at Wow Smiles. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Patient Management
    • Provide exceptional patient care and maintain a positive, caring attitude at all times
    • Interact with patients in a professional and courteous manner
  • Clinical Support
    • Assist with clinical duties, including fabricating removable appliances and taking impressions
    • Learn to deliver retainers, take chair-side records, and assist with sterilization and restocking of instruments
    • Be knowledgeable about clinical assistant duties and responsibilities
  • Records Management
    • Take patient photographs, panoramic, and cephalometric x-rays, and upload them onto the patient's chart
    • Handle patient information in compliance with legal requirements, including HIPAA regulations
  • Communications
    • Maintain open communication with the doctor(s), treatment coordinators, front desk, and office manager
    • Ship and receive outside lab cases, and review and double-check deliveries
  • Inventory/Maintenance Management/Daily Checklist
    • Monitor inventory of records materials, instruments, and equipment
    • Be knowledgeable about equipment maintenance and servicing needs
    • Maintain equipment in record/lab areas and perform overall maintenance of dental equipment
  • Sales & Marketing
    • Assist the marketing team in internal and external marketing initiatives
    • Represent the company throughout the community
  • Office Participation
    • Be an active participant in team meetings
    • Agree to and work by the team principles outlined in your training packet
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a clinical or administrative role preferred
  • Ability to lift up to 40 pounds and stand for long periods
  • Excellent communication and organizational skills