Affordable Housing Program Manager
3 weeks ago
Mission-Driven Resident Services Manager
Mercy Housing is a nonprofit affordable housing provider dedicated to creating a more humane world where communities thrive. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The successful Resident Services Manager I will oversee programs, staff, and services at each property in an assigned region, following our mission and core values and the national program model for Resident Services. This role requires compassion, understanding of the complexities of homelessness, and a commitment to delivering high-quality services to our residents.
Key Responsibilities:
- Locate, develop, and maintain networks and partnerships with relevant service providers, community and religious organizations, business, and educational institutions.
- Implement core program/service components as outlined in the Mercy Housing resident program model or other program model as may be required by regulation, funders, and/or special needs of the population served.
- Produce reports and understand outcomes from resident services data.
- Supervise staff and develop their skills in support of resident and community programs and initiatives through training and mentoring.
Requirements:
- Bachelor's Degree in a related field.
- One (1) year of experience in community development or social service program development.
- Program and staff management experience.
- Intermediate to Advanced Proficiency of verbal, writing, and listening skills.
Mercy Housing is deeply committed to equity, diversity, and inclusion. We believe every person has dignity and deserves to live in a quality, affordable home. We are a fair chance employer and welcome applicants from diverse backgrounds.
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