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Affordable Housing Community Director

4 weeks ago

Sacramento, California, United States FPI Management, Inc. Full time
Job Description

Multifamily Property Management

The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs)).

Responsibilities include overseeing and enhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals.

Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s).

Key Responsibilities:

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
  • Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
  • Develop and manage the site team members; including participating in the hiring, training and evaluation of employees.
  • Maintain occupancy levels as established by owner/budget expectations.
  • Oversee and exhibit professional leasing techniques.
  • Ensure completion of the monthly Market Surveys and analysis.
  • Develop and implement advertising and marketing strategies for the apartment community as needed.
  • Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
  • Promote positive resident/management relations, to retain desirable residents.
  • Develop and oversee the implementation of resident retention programs.
  • Ensure the safety, comfort and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.

Requirements:

  • Must have a minimum of 2 years' experience with affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Affordable Housing Accreditation (e.g.: HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs.
  • Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Yieldstar
  • Yardi
  • Weblisters
  • RealPage
  • On-Site
  • Microsoft Word
  • Microsoft Excel
  • Knock
  • Craigslist
  • Adobe Acrobat
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Customer Service
  • Management

Why FPI Management?

FPI Management is one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members.

We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career.