Product Specialist

7 days ago


San Antonio, Texas, United States Living Spaces Full time
Job Summary

The primary responsibility of a Product Specialist at Living Spaces is to execute the Guest Engagement Model and create a positive experience for our guests that keeps them coming back. This role is crucial in driving company Key Performance Indicators (KPIs) and exceeding targeted Sales Per Hour (SPH) while maintaining the highest level of guest satisfaction.

Key Responsibilities
  • Training and Development: Maintain a primary focus on training and development on sales proficiency processes to ensure team members are equipped to execute company expectations.
  • Merchandising and Visual Execution: Execute style guide directives by overseeing all aspects of merchandising, visual displays, and labeling to create an engaging shopping experience.
  • Task Management: Ensure daily task lists are completed by store teams to maintain a high level of productivity and efficiency.
  • Inventory Management: Ensure inventory accuracy according to company asset protection standard work to prevent losses and maintain a high level of customer satisfaction.
  • Guest Engagement: Drive proficiency using the Living Spaces Guest Engagement Model to connect with guests, understand their needs, and provide personalized solutions.
  • Self-Assessment and Leadership Partnership: Self-assess daily results and partner with Leadership to identify areas for improvement and develop strategies to enhance guest engagement and sales outcomes.
  • Monthly Proficiency Plan: Complete a monthly proficiency plan by utilizing end-of-month sales reporting tools to self-assess personal strengths and opportunities for growth.
  • Culture Building: Help build a culture throughout the store that drives positive company outcomes, including guest satisfaction, sales, and revenue targets.
  • Team Support: Actively support and contribute to the store team to help delight guests and achieve revenue targets.
  • Tool Utilization: Utilize all tools to the company standard to ensure efficient and effective execution of tasks.
  • Checkout Process: Ensure the checkout process is executed efficiently and effectively to provide a seamless shopping experience.
Requirements
  • Education and Experience: High School Diploma or GED equivalent. 1 year of retail experience in a direct customer interactive environment preferred. High volume experience is preferred. Equivalent combination of education and experience will be considered.
  • Computer Skills: Experience in Microsoft Office programs to perform job duties successfully.
Compensation and Benefits

Compensation: $14.75 - $19.15 per hour. Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPIs. Benefits include medical, dental, vision, 401(k), vacation, sick time, flex spending account, and employee assistance program.



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