Financial Services Associate

3 weeks ago


Oak Ridge, Tennessee, United States Advance Financial Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, while working collaboratively with our team to achieve sales and revenue goals.

Responsibilities:

  • Develop and maintain relationships with clients to ensure their needs are met.
  • Assist clients with loan applications and answer any questions they may have.
  • Work closely with team leads to meet and exceed sales and revenue targets.
  • Maintain accurate records and reports as required.
  • Participate in ongoing learning and development to stay up-to-date with company best practices.

Requirements:

  • High School Diploma or equivalent.
  • Phone customer service experience preferred.
  • Dedication to helping others and a strong desire to provide excellent customer service.
  • Experience in a service-related field (cash handling experience preferred).
  • Must be willing to work in an environment where performance will be measured and judged.

Salary and Benefits:

  • $16-$24 per hour.
  • $500 Sign-on Bonus paid after 90 days of employment.
  • Generous PTO and paid time off to volunteer.
  • Paid parental leave.
  • 100% company-paid health insurance.
  • 401k with 5% company match.
  • Student Loan Repayment Plan.


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