Customer Service Advocate

7 days ago


Oak Ridge, Tennessee, United States Advance Financial Full time
Job Overview

Welcome to Advance Financial, where we pride ourselves on creating a world-class experience for our customers and employees. As a Customer Service Representative, you will play a crucial role in assisting customers online, in person, and over the phone, while providing exceptional customer service.

Salary
$16-$24 per hour

Job Responsibilities
  • Assist customers with loan applications to completion.
  • Welcome customers and work to provide an exceptional customer experience.
  • Work with team leads to meet and exceed monthly goals.
  • Answer customer questions and use company best practices to provide consistent and amazing customer service.

Required Skills and Qualifications
  • High School Graduate or equivalent.
  • Phone Customer Service experience preferred.
  • Dedication to helping others.
  • Experience in a service-related field, preferably with cash handling experience.

Benefits
  • $500 Sign-on Bonus paid after 90 days of employment.
  • Generous PTO and paid time off to volunteer.
  • Paid parental leave.
  • 100% company-paid health insurance.
  • 401k with 5% company match.


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