Customer Service Advocate
7 days ago
Welcome to Advance Financial, where we pride ourselves on creating a world-class experience for our customers and employees. As a Customer Service Representative, you will play a crucial role in assisting customers online, in person, and over the phone, while providing exceptional customer service.
Salary
$16-$24 per hour
Job Responsibilities
- Assist customers with loan applications to completion.
- Welcome customers and work to provide an exceptional customer experience.
- Work with team leads to meet and exceed monthly goals.
- Answer customer questions and use company best practices to provide consistent and amazing customer service.
Required Skills and Qualifications
- High School Graduate or equivalent.
- Phone Customer Service experience preferred.
- Dedication to helping others.
- Experience in a service-related field, preferably with cash handling experience.
Benefits
- $500 Sign-on Bonus paid after 90 days of employment.
- Generous PTO and paid time off to volunteer.
- Paid parental leave.
- 100% company-paid health insurance.
- 401k with 5% company match.
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