Store Operations Manager

5 days ago


Oak Ridge, Tennessee, United States Community Choice Financial Family of Brands Full time

We are seeking a highly motivated Store Operations Manager to join our team at Community Choice Financial Family of Brands. As a key member of our operations team, you will be responsible for overseeing the daily activities of our store and ensuring that we maintain the highest level of customer satisfaction.

About Us

For over 30 years, Community Choice Financial Family of Brands has been a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs, including Payday Advances, Cash Advances, Title Loans, and more.

Job Summary

This role is responsible for managing the day-to-day operations of our store, including supervising employees, maintaining a clean and organized workspace, and ensuring that all company policies and procedures are followed.

Responsibilities
  • Supervise and train employees to ensure they have the skills and knowledge needed to provide excellent customer service
  • Maintain a clean and organized workspace, including the lobby, office, and storage areas
  • Ensure that all company policies and procedures are followed, including those related to customer service, cash handling, and security
  • Develop and implement strategies to improve customer satisfaction and increase sales
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Minimum one year of supervisory experience in retail, convenience store, grocery, or financial industry
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Physical ability to stand for long periods, lift up to 25 pounds, and move about freely inside and outside of the store
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary: $40,000 - $60,000 per year
  • Opportunities for career advancement and professional growth
  • Comprehensive training program
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about providing excellent customer service, please apply today



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