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Virtual Sales Agent

2 months ago

Phoenix, Arizona, United States American Automobile Association Full time

Sales Associate - Remote

Location: Remote

Category: Call Center

Job Overview: At the American Automobile Association, we are dedicated to our vision, mission, and values, which serve as the cornerstone of our operations. Our goal is to innovate and transform our services for the future, creating lifelong relationships with our Members.

Eligibility: Candidates must reside in Arizona.

Work Environment: We provide our Team Members the flexibility to work from home, but residency in Arizona is a requirement for this position.

Our Team Members are committed to delivering exceptional service and assisting our Members in navigating life's challenges. We believe that your experiences outside of work contribute to your success within our organization. We are on a mission to foster innovation and build lasting connections with our Members.

Training: You will participate in a comprehensive training program designed to equip you with the necessary skills.

Benefits: We offer a range of benefits including Medical, Dental, Vision, and a wellness program.

401k Matching: We provide a dollar-for-dollar company match up to 6% of your pay.

Annual Incentive Plan: You will have the opportunity to participate in our annual bonus plan.

Paid Time Off: Team Members earn paid time off monthly, with additional hours allocated for volunteer activities.

Collaborative Environment: Your contributions to providing outstanding service to our Members will be highly valued.

Role Summary: As a Sales Associate, you will assist our Members by offering Property & Casualty and Roadside Assistance insurance solutions tailored to their needs.

Key Responsibilities:

  • Utilize effective sales techniques and product knowledge to identify and fulfill customer needs, generating new sales to both prospective and existing Members.
  • Overcome objections and close sales effectively.
  • Conduct thorough insurance reviews to recommend suitable products and coverage options.
  • Provide a sales experience that enhances Member satisfaction and loyalty to the AAA brand.
  • Proactively seek new insurance sales through inbound and outbound calls, marketing lists, and cross-selling/up-selling opportunities.

Required Skills and Qualifications:

  • Proven sales skills with the ability to track, follow up on, and close assigned leads.
  • Familiarity with desktop systems, including Microsoft Office applications.

Education and Experience:

  • A high school diploma or GED is required; a Bachelor's degree in a relevant field is preferred.
  • 1 to 3 years of sales experience is required, with a preference for candidates with insurance industry or call center experience.
  • Ability to obtain the necessary state-issued licenses to sell property and casualty insurance within thirty days of hire.