Technical Support Specialist
2 weeks ago
Position Overview: We are seeking a dedicated Technical Support Specialist to join our team at AA2IT. This role involves managing service requests and coordinating tasks with clients effectively.
Key Responsibilities:
- Organize and prioritize job orders to ensure timely completion.
- Conduct scheduled service tasks and manage inventory of parts.
Essential Skills: Candidates must possess:
- Exceptional Customer Service Skills
- Technical proficiency, particularly in Point of Sale systems
Work Schedule: The standard work hours are Monday to Friday, from 9 AM to 6 PM, with flexibility to adjust hours as needed. Additionally, there will be an on-call rotation every other week for weekend support.
Experience Requirements: A minimum of 3 years of relevant experience is required.
Certifications: Candidates should hold A+ certification and Lexmark certifications. Client-specific training will be provided.
Driving Requirements: The role involves driving approximately 150 miles per day.
Candidate Review: We will begin reviewing applications as soon as qualified candidates are identified.
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Technical Support Specialist
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Technical Support Specialist
1 week ago
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Technical Support Specialist
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El Paso, Texas, United States GovCIO Full timePosition OverviewGovCIO is seeking a dedicated Technical Support Specialist to assist clients at ARPA-H.Key Responsibilities- Provide program assistance as a Service Desk Technician for ARPA-H.- Deliver exceptional customer service and prompt resolution of technical issues through various channels including chat, email, and on-site support.- Support Tier 1...
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