Service Coordination Lead

3 days ago


Knoxville, Tennessee, United States RCN Technologies Full time
About Us
"> RCN Technologies is a rapidly growing technology solutions company dedicated to revolutionizing the way people connect. Our mission is to deliver exceptional customer experiences through innovative solutions and outstanding service. We are committed to building long-term relationships with our customers and partners and strive to create a positive impact on the world.

Job Summary
"> We are seeking a highly organized and detail-oriented Field Service Coordinator to join our team. As a Field Service Coordinator, you will play a critical role in coordinating field services, managing schedules, and ensuring seamless delivery of our solutions. You will be working closely with our sales team, vendors, and internal stakeholders to ensure timely completion of projects and excellent customer satisfaction. If you have experience in project management, knowledge of wireless technology, and excellent communication skills, we encourage you to apply.

Responsibilities
"> Your primary responsibilities as a Field Service Coordinator will include:
• Scheduling and coordinating field services
• Managing schedules and timelines
• Ensuring seamless delivery of our solutions
• Collaborating with our sales team, vendors, and internal stakeholders
• Managing vendor relationships and contracts
• Maintaining accurate records and reports
• Identifying opportunities for process improvements

Estimated Salary: $70,000 - $90,000 per year
"> We offer competitive compensation and benefits tailored to your experience and achievements. Our benefits package includes health, vision, and dental insurance options, flexible work arrangements, and opportunities for continuing education. Join us and become part of a dynamic team that is shaping the future of technology.

What We Offer
"> In addition to our comprehensive benefits package, we offer a range of perks that promote work-life integration, teamwork, and professional development. These include unlimited paid time off, four weeks of paid parental leave, access to hands-on and online courses, and a fully stocked office with snacks, beer taps, and team-building meals and activities. We are committed to creating a positive and fun workplace where you can thrive.

Culture and Values
"> At RCN Technologies, we value diversity, equity, and inclusion. Our culture is built on our Core Values: Enjoy the Journey, Embrace Development, Extreme Ownership, Stronger United, and Create Wow. We believe that everyone deserves to feel valued, respected, and empowered to contribute their best work. Join us and become part of a dynamic team that is shaping the future of technology.

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