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Guest Services Representative
2 months ago
Marriott Albuquerque is on the lookout for enthusiastic Guest Services Representatives to enhance our team. We prioritize a professional atmosphere and are committed to fostering our employees' advancement within the hospitality sector.
Key Responsibilities:
- Facilitate the check-in and check-out processes for guests.
- Address guest inquiries and requests, ensuring timely and friendly resolutions to any issues.
- Provide information regarding hotel amenities, registration, shopping, and dining options.
- Manage cash and credit transactions, ensuring accurate processing of guest accounts.
- Perform any additional tasks as required.
- Availability to work flexible hours, including days, evenings, weekends, and holidays.
Qualifications:
- High School diploma or equivalent qualification.
- Prior experience in a front desk role is advantageous, though training will be provided.
- Proficient in reading, writing, and communicating in English.
Employee Benefits:
- Medical coverage.
- Dental insurance.
- Vision care.
- 401k retirement plan.
- Paid Time Off and Sick leave.
- Incentives for new hires and a referral program.
At Albuquerque Marriott, we seek team members who are eager to grow, innovate, and create exceptional customer experiences. We are looking for individuals who are passionate about hospitality and wish to develop their careers with us. Join our remarkable team in one of the premier hotels in the area.