Fire Sprinkler Systems Technician
7 hours ago
At Johnson Controls, we are seeking a highly skilled Fire Sprinkler Service Technician to join our team. As a Fire Sprinkler Service Technician, you will be responsible for performing service and repairs on sprinkler systems for commercial, industrial, and residential applications.
Key Responsibilities- Receive service calls from the Service Resource Center, including a brief description of equipment/system malfunctions.
- Contact customer representatives and ascertain equipment/systems problems.
- Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals, specifications, software, systems, programs, schematics, and operational product manuals.
- Exhibit effective customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction.
- Electronically complete Service Acknowledgements with proper coding and obtain customer signatures.
- Participate in a scheduled On-call rotation.
- Perform other duties as assigned.
- 5 years of documented experience in the Fire Sprinkler/Suppression industry.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- High School Diploma or equivalent required.
- Must be willing to travel.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Able to participate in an on-call rotation schedule, with overnight travel required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Must possess and retain current State Fire Protection License or Journeyman License valid.
- Preferred: Backflow, fire pumps, underground, overhead, and standpipe license.
Why Join Johnson Controls?
We offer a range of benefits, including competitive pay, comprehensive health insurance, 401(k) matching, and paid time off. At Johnson Controls, we value our employees and strive to create a positive work environment that supports their growth and development.
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