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Customer Service Representative
2 months ago
At Planet Fitness, we're passionate about helping our members achieve their fitness goals. As a Member Services Representative, you'll play a key role in delivering exceptional customer service and creating a positive experience for our members.
Key Responsibilities:- Greet members and guests, providing a warm and welcoming atmosphere.
- Handle front desk activities, including answering phones, checking members in, and facilitating new member sign-ups.
- Take prospective members on tours and provide information about our facilities and services.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the cleanliness and organization of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive compensation package.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and creating a positive experience for our members, we'd love to hear from you.
