Guest Services Associate

5 days ago


Wauwatosa, Wisconsin, United States Stein's Garden and Home Full time
Job Title: Guest Services Associate

At Stein's Garden and Home, we are seeking a highly motivated and customer-focused Guest Services Associate to join our team. As a Guest Services Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.

Key Responsibilities:
  • Customer Service: Greet customers promptly and make them feel welcome in the store. Develop and maintain a professional and courteous relationship with customers and co-workers.
  • Sales Floor Operations: Assist customers in finding products, answer questions, and provide product information. Maintain a clean and organized sales floor, including restocking shelves and facing merchandise.
  • Merchandising and Visual Displays: Assist with the implementation of merchandising and visual displays, including creating attractive displays and maintaining signage.
  • Stockroom and Inventory Management: Assist with receiving and stocking merchandise, as well as maintaining accurate inventory levels.
  • Point of Sale Operations: Efficiently operate the point of sale system, including scanning items, handling payments, and providing receipts and bags for customers.
Requirements:
  • Customer Service Skills: Provide exceptional customer service, including greeting customers, answering questions, and resolving issues.
  • Communication Skills: Effective communication skills, both written and verbal.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales and customer service goals.
  • Adaptability: Ability to adapt to changing sales floor conditions and customer needs.
Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently required to sit and stand; reach with hands and arms; walk and talk or hear.
  • Occasionally required to climb or balance; stoop, kneel, crouch or crawl.
  • Frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds.

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