Client Support Professional

2 days ago


Northampton, Massachusetts, United States CheckWriters Full time
Client Support Specialist

We are seeking a highly skilled and customer-focused individual to join our Client Support team at CheckWriters. As a Client Support Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional support and service.

Key Responsibilities:
  • Provide timely and accurate support to clients via phone, email, and chat.
  • Process client payrolls and ensure all data is accurate and up-to-date.
  • Communicate effectively with clients and team members to resolve issues and provide solutions.
  • Verify client information and maintain confidentiality.
Requirements:
  • Excellent problem-solving skills and ability to think critically.
  • Organizational and analytical skills, with attention to detail.
  • Excellent communication and interpersonal skills.
  • Positive attitude and ability to work in a fast-paced environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and supportive team environment.
  • Professional development opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your resume and a cover letter to apply for this exciting opportunity.



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