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Administrative Specialist II

2 months ago

Seattle, Washington, United States King County Full time
About the Role

We are seeking a highly skilled Administrative Specialist II to join our team at King County's Jail Health Services. As a key member of our team, you will provide specialized technical, program-specific information to internal and external customers, utilizing your exceptional communication and interpersonal skills.

Key Responsibilities
  • Provide administrative support to multiple clerical/administrative positions, including support for medical, dental, and psych clinics.
  • Triage a high volume of telephone calls from the general public, handling sensitive and potentially volatile situations with discretion and diplomacy.
  • Utilize Microsoft Windows-based software and electronic health records, scanning health information into an electronic health record system (EPIC), and accurately entering data into multiple databases.
  • Open, sort, and distribute mail, attend meetings, and participate as a member of the Jail Health Services HIM Team in meetings and implementing clinic flow adjustments, program changes, and new procedures.
Requirements
  • Demonstrated computer proficiency in a Microsoft Windows environment, with the ability to use drop-down menus, point-and-click software, and multiple screens.
  • Demonstrated data entry skills with at least 85% accuracy and a minimum of 3000 keystrokes per hour.
  • Ability to use Microsoft Word processing and Excel spreadsheet software to complete clerical tasks.
  • Ability to navigate using EPIC and other electronic health record systems.
  • Ability to communicate effectively, both orally and in writing, and maintain confidentiality on sensitive matters.
Preferred Qualifications
  • Experience working in a correctional facility or healthcare organization serving high-risk populations.
  • Administrative Support, Clerical, and/or Patient Services Representative experience.
  • Proficiency in Microsoft Outlook, Word, Excel, and TEAMS.
  • Experience with Electronic Healthcare Records (EHRs).
Why Work with Us

King County is a vibrant international community with residents from around the world. We value diversity, inclusion, and belonging in our workplace and workforce. As an employee, you will have access to a comprehensive benefits package, including medical, dental, and vision coverage, life and disability insurance, retirement plans, and more.

How to Apply

If you are interested in pursuing this position, please follow the application instructions carefully. We are an equal employment opportunity employer and welcome applications from diverse candidates.