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Reception Coordinator

2 months ago

Costa Mesa, California, United States The Joint Full time

Now Hiring: Reception Coordinator

Join our team as a Reception Coordinator, where your role will be pivotal in delivering exceptional service to our valued patients. At The Joint Chiropractic, we are dedicated to enhancing the quality of life through accessible chiropractic care.

Key Responsibilities:

  • Welcome patients and members with a friendly demeanor.
  • Manage patient check-ins and ensure a smooth flow within the clinic.
  • Handle phone inquiries and provide information about our services.
  • Engage with inactive members to rekindle their interest.
  • Stay informed about membership options, promotions, and packages.
  • Support team objectives and foster positive relationships with colleagues.
  • Maintain a clean and organized workspace to enhance the patient experience.
  • Present and promote membership plans confidently.
  • Communicate effectively with management regarding patient feedback and concerns.
  • Embrace opportunities for personal and professional growth.

Qualifications:

  • High school diploma or equivalent (GED) required.
  • At least one year of experience in sales or customer service.
  • Strong communication skills, both verbal and written.
  • Proficient in using point of sale software and basic computer applications.
  • Able to manage multiple tasks efficiently in a fast-paced environment.
  • Physical ability to stand or sit for extended periods and lift up to 50 pounds.

At The Joint Chiropractic, we uphold our core values of Trust, Integrity, Excellence, Respect, and Accountability. We invite you to be part of a team that is committed to making a difference in the lives of our patients through quality chiropractic care.