Front Desk Coordinator

4 weeks ago


Costa Mesa, California, United States Snell & Wilmer Staff Full time
Job Summary:

Snell & Wilmer Staff is seeking a highly skilled and professional Receptionist to join our team in Orange County. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and colleagues.

Key Responsibilities:
  • Answer and direct phone calls, manage calls by routing them to the proper extensions across multiple office locations
  • Maintain friendly and professional customer interactions via telephone and internet chat
  • Supports continuity among work team by documenting and communicating actions, irregularities, and continuing needs
  • Assist in catering ordering, setup, and clean up
  • Maintain conference rooms and administration calendars
  • Interact professionally with both internal and external clients on all levels
  • Maintain confidentiality and demonstrate professional behavior and judgment in dealing with delicate situations
  • Escort or direct visitors and clients to conference rooms as appropriate
  • Represent the Firm's professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas
  • Assist visitors and announce their arrival by immediately notifying appropriate personnel
  • Assist Attorneys with various tasks, i.e. outside reservations and scheduling couriers

Requirements:
  • At least 3 years of experience in customer service
  • Law firm experience preferred, but not required
  • Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice
  • Communicate clearly, tactfully, and professionally with all lawyers, other employees and visitors to the office
  • Basic computer skills and Microsoft Office Suite (Outlook, Word and Excel)
  • Excellent time management skills with a proven ability to meet deadlines
  • Must be able to effectively solve problems

What We Offer:
Snell & Wilmer offers a competitive performance-based compensation and a generous benefits package starting on your first day. The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, paid holidays, tuition reimbursement, paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Equity, and Inclusion. Be Seen, Be Heard, Be Valued, Belong

Snell & Wilmer is an Equal Employment Opportunity employer.
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