Receptionist Coordinator

1 day ago


Costa Mesa, California, United States Snell & Wilmer Staff Full time
Receptionist Job Description

Snell & Wilmer Staff is seeking a highly skilled and professional Receptionist to join our team in Orange County. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our attorneys and clients.

Key Responsibilities:
  • Answer and manage multiple phone lines, routing calls to the appropriate extensions across multiple office locations.
  • Maintain a friendly and professional demeanor when interacting with clients and colleagues via phone and internet chat.
  • Support the continuity of our work team by documenting and communicating actions, irregularities, and continuing needs.
  • Assist with catering ordering, setup, and clean up.
  • Maintain conference rooms and administration calendars.
  • Interact professionally with internal and external clients at all levels.
  • Maintain confidentiality and demonstrate professional behavior and judgment in dealing with sensitive situations.
  • Escort or direct visitors and clients to conference rooms as needed.
  • Represent the Firm's professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas.
  • Assist attorneys with various tasks, such as outside reservations and scheduling couriers.
Requirements:
  • At least 3 years of experience in customer service.
  • Law firm experience is preferred but not required.
  • Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice.
  • Communicate clearly, tactfully, and professionally with all lawyers, other employees, and visitors to the office.
  • Basic computer skills and Microsoft Office Suite (Outlook, Word, and Excel).
  • Excellent time management skills with a proven ability to meet deadlines.
  • Must be able to effectively solve problems.
What We Offer:

Snell & Wilmer Staff offers a competitive performance-based compensation package and a generous benefits package starting on your first day. The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, paid holidays, tuition reimbursement, paid time off, including vacation time, personal time, and sick time where appropriate.

Snell & Wilmer Staff values the principles of Diversity, Equity, and Inclusion. Be Seen, Be Heard, Be Valued, Belong.

Snell & Wilmer Staff is an Equal Employment Opportunity employer.


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