Retail Sales Consultant

2 weeks ago

Melville, New York, United States Leafwire Full time

Retail Sales Consultant (Leafwire)

Overview

The Retail Sales Consultant will play a vital role in enhancing customer satisfaction at Leafwire by delivering exceptional service and expert knowledge of our cannabis products. This position is responsible for engaging with customers, understanding their needs, and ensuring a pleasant shopping experience.

Key Responsibilities

  • Greet and assist all customers visiting the store.
  • Handle inquiries, feedback, and concerns with professionalism and courtesy.
  • Provide education to customers about our products and the cannabis industry.
  • Process transactions accurately using point-of-sale systems.
  • Maintain store operations by opening and closing the store as required.
  • Ensure inventory is well-stocked and organized.
  • Weigh and package products efficiently.
  • Stay informed about current promotions and product offerings.
  • Respond to customer inquiries with detailed knowledge.
  • Document inventory accurately and manage paperwork effectively.
  • Achieve sales targets consistently.
  • Complete end-of-day reports and procedures accurately.
  • Maintain a clean and organized store environment.
  • Perform additional duties as assigned.

Age Verification

  • Verify customer age by checking government-issued identification to prevent sales to underage individuals.
  • Assist in managing store traffic effectively.
  • Ensure a safe and secure environment for staff and customers.
  • Promote teamwork among all staff members.
  • Protect company assets by adhering to loss prevention policies.
  • Monitor for signs of theft or disorder and report any incidents.

Qualifications

  • Previous experience in retail or customer service; experience in cannabis sales is preferred.
  • Must be at least 19 years of age.
  • Excellent communication and organizational skills.
  • Able to work independently and collaboratively.
  • Knowledge of cannabis products and strains is an asset.
  • Strong attention to detail and a positive attitude.
  • Ability to engage customers and promote products enthusiastically.
  • Familiarity with medical and retail cannabis is beneficial.
  • Proficient in Microsoft Office and point-of-sale systems.

Join our team at Leafwire and contribute to a dynamic retail environment

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