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Assistant Vice President
2 months ago
Position Summary:
The Assistant Vice President - Retail Training Coordinator is accountable for the design, execution, and oversight of the Retail Training Program within the branch network. This role focuses on assessing and refining current training initiatives to enhance employee development. Additionally, the position ensures that training resources are accurate and manages the revisions of the Operations and Procedures Manual on the designated platform.
Key Responsibilities:
- Designs, implements, and facilitates comprehensive training programs for platform operations, teller functions, and sales strategies (80% of responsibilities).
- Oversees the continuous improvement and updating of training materials (20% of responsibilities).
Qualifications:
Educational Background:
- High School Diploma required; Bachelor's degree is preferred.
Professional Experience:
- 4 to 7 years of relevant experience in training or related fields.
Certifications:
- No specific licenses or certifications required.
Skills and Competencies:
- Demonstrates strong verbal and written communication abilities.
- Capable of working autonomously with operational proficiency and analytical skills.
- Exhibits exceptional customer service and leadership qualities.
- Possesses robust sales acumen and comprehensive knowledge of banking products and services.
- Adept at identifying client financial requirements and aligning them with appropriate banking solutions.
Work Environment:
- Primarily office-based, with responsibilities involving seated work at a desk.
- Active participation in training sessions may require standing.
- Occasional travel to various locations may be necessary.
Technical Proficiency:
- Familiarity with standard office equipment, including personal computers, telephones, calculators, copiers, and scanners.
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
Leadership Responsibilities:
- Assumes full responsibility for branch operations in the absence of the Branch Manager.
- Oversees and directs Teller staff when Branch Officers are unavailable.
Additional Responsibilities:
Salary Range: $60,000 - $72,000 annually, with compensation varying based on skills and relevant experience.
The First National Bank of Long Island is an Affirmative Action, Equal Opportunity Employer M/F/Disabled/Veteran.