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Retail Sales Associate
2 months ago
**Job Summary**
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Leafwire. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.
**Key Responsibilities:**
- Welcome and assist all customers in a professional and courteous manner
- Process payments and operate POS systems with accuracy and efficiency
- Restock retail inventory, weigh, and package products effectively
- Stay up-to-date on offers, specials, and product knowledge to provide comprehensive information to customers
- Respond to customer inquiries with accuracy and knowledge
- Receiving and documenting inventory accurately
- Process and file member paperwork with all provided information
- Maintain sales goals on a daily and weekly basis
- Closing and completing all end-of-day reports and procedures
- Ensure store is clean and tidy
- Other duties as assigned
**Requirements:**
- Previous retail or customer service experience; cannabis sales experience preferred
- Be at least 19 years of age
- Polished professional with excellent communication and organizational skills
- Works well with others, alone, and with little supervision
- Knowledge of/ability to learn about cannabis plants, strains, and products
- Strong attention to detail
- Positive attitude and charisma
- Ensure a high level of customer interaction, suggestive selling, and enthusiasm
- Energetic and highly determined
- Working knowledge of Medical and/or Retail Cannabis an asset
- Proficiency in MS office products and POS (cashier) systems
**What We Offer:**
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package