Automotive Service Consultant

4 weeks ago


Smithfield, Ohio, United States Classic Kia Smithfield Full time
Job Overview

Classic Kia Smithfield is seeking a highly skilled Automotive Service Consultant to provide exceptional customer service and ensure the smooth operation of our service department.

Key Responsibilities
  • Assist customers with scheduling appointments and provide recommendations for necessary automotive services
  • Act as a liaison between customers and the service technicians to ensure accurate communication and timely completion of service requests
  • Prepare and present service estimates to customers, including detailed explanations of recommended repairs and associated costs
  • Handle customer inquiries and concerns in a professional and courteous manner
  • Maintain accurate and thorough records of customer interactions and service history
  • Coordinate with parts department to ensure timely and accurate ordering of necessary parts for repairs
  • Stay up-to-date with current automotive technology and industry trends
Requirements
  • Prior experience in the automotive service industry is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Excellent problem-solving and decision-making abilities
  • Proficient computer skills
  • Valid driver's license
Benefits

Classic Kia Smithfield offers competitive compensation ranging from $50,000 to $80,000 per year, dependent on experience and qualifications. In addition, we offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and employee discounts on automotive services and vehicle purchases.

About the Company

Classic Kia Smithfield is a reputable automotive dealership located in Smithfield, North Carolina. We take pride in providing exceptional customer service and offering a wide selection of high-quality vehicles to our clients. Our service department is staffed with skilled technicians who are dedicated to maintaining the performance and reliability of our customers' vehicles.



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